Tribune News Service
Chandigarh, February 27
The UT Consumer Disputes Redressal forum has directed the Food Corporation of India (FCI) to pay Rs 10,000 as compensation to a complainant for mental agony and harassment besides Rs 5,000 as costs of litigation for the delay in releasing the pension of a manager who retired in 2007.
The complainant, Manmohan Singh, a former manager with the Food Corporation of India, stated in his complaint that he retired on November 30, 2007, and was a member of the Family Pension Scheme at the time of retirement. All the formalities and application forms were filled in and sent to the authority concerned before the retirement but the FCI did not fix the family pension. The complainant sent a legal notice to the corporation but to no avail.
In their reply, officials of the FCI stated that the pension papers of the complainant were forwarded by his Controlling Officer to the Executive Director (North) who further forwarded the case to the headquarters.
As there were certain discrepancies in the papers with regard to the date of birth certificate, the intimation was sent to the complainant but he failed to submit the requisite papers, due to which, the case could not be processed.
In the order, president of the forum PD Goel said his pension papers were forwarded but till the filing of the complaint, his pension had not been finalised. There is a delay of two years, which amounts to deficiency in service on the part of the FCI.
It was further stated in the order that the pension case of the complainant has been settled by the FCI after the filing of the complaint, therefore, the complainant is entitled for compensation and litigation costs.
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